سياسة استرداد الأموال

1. Overview

We want you to be confident in your enrolment. If something is not right, please contact us and we will do our best to help.

2. How to request a refund

البريد الإلكتروني info@gulfcareerinstitute.com with your full name, the email address used for your account, the course name and your order details, and tell us the reason for your request.

3. How requests are assessed

Each request is reviewed individually. When reviewing a request, we consider factors such as how long ago you enrolled, how much of the course you have accessed or completed, and whether a certificate has been issued.

• Requests made soon after enrolment, with little or no course content accessed, are the most likely to be approved.
• Refunds are generally not available once a course has been substantially completed or a certificate has been issued.
• Duplicate or accidental payments will be refunded once verified.

4. Processing

Approved refunds are returned to the original payment method. The time it takes to appear in your account depends on your bank or payment provider. Course access is removed once a refund is processed.

5. Course changes

If GCI cancels or significantly changes a course you have paid for, you may choose to move to another course or request a refund for the affected course.

6. Contact

For any questions about refunds, email info@gulfcareerinstitute.com.